Learn more about the Shop app customer experience, including installation requirements and shopping features. From the Checkout page, under Customer contact method, select Show a link to download the Shop app to activate the option for customers.In the Track with Shop section, click Manage in checkout settings.In the Shop channel section, click Settings.From your Shopify admin, in the Sales channel section, click Shop.See screenshot.When you activate Track with Shop, customers in the following countries can click a link to install the Shop app from the order status page on mobile devices if they're located in the following countries:Īfter a customer installs the Shop app and creates an account, their order information from Shopify stores is automatically synced. If you do not have a username and password, you can track an individual order using the order number (with the three-digit suffix) and the phone number associated with that order.You will be prompted to log in to your account, and once logged in you can view your order history and obtain tracking information for the desired order(s).From the home page, hover your mouse over Account, located at the top right side of the page, and then select Order Tracking & History.In addition to using the links in the order confirmation or shipping confirmation emails, you can always keep track of all your orders from. The tracking information can provide you with the most accurate delivery date. ![]() ![]() ![]() In some cases, the estimated delivery date may change once an order is in transit. Once your order ships, you will receive a shipping confirmation along with more detailed tracking information. As soon as you place your order, we will email you an order confirmation.
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